Jossie Paguntalan is the Vice President of Business Operations where she supports the growth and goals of JBISOFTWARE, INC. She oversees the business analysis and maintaining of company efficiency through customer engagements. With almost twenty years of experience in the healthcare industry, Jossie brings valuable knowledge of healthcare standards, policies, and procedures.
Prior to joining the world of Health Information Technology, Jossie worked as a Registered Nurse in ambulatory and hospital facilities taking care of patients with End Stage Renal Failure. During this time she was able to gain leadership experience working in these areas of healthcare by developing her skills in management of staff, patients, and facilities. She led a local Brooklyn-based national dialysis clinic to the number one status through her leadership, guidance, and adherence to patient care standards.
During her time working in Healthcare Information Technology, she was an advocate for clinicians in the analysis and recommendations of workflows that increased efficiency for day-to-day clinical workflows. Jossie was able to identify difficult workflows and offer successful solutions. She has various software implementation experiences in the health areas of Mental Health, Emergency, and Inpatient services.
Jossie earned her Bachelor’s degree in Nursing specializing in Community Health with honors from the University of Ottawa, Canada and a Master’s in Nursing Informatics from Columbia University.